Satellite VALUES & PRINCIPLES
Satellite is committed to providing customers with high quality products and services at reasonable prices, never taking unfair advantage of the customer. Toward that aim, the global Satellite team strives to be a constantly progressive, honest, ethical, legal, disciplined, balanced and respectful organization. Satellite promotes a corporate culture that encourages innovation and respect for individuals, society and the environment.
Why SATELLITE?
As a customer, you have the widest variety of quality products and services to select from when building your business. More importantly, you have personal support from an Area Manager, deodorizer specialist and internal customer service representative who work with you on product selection to ensure your complete satisfaction with quality and delivery.
Other benefits include:
• Best available warranty on all products
• Training programs
• Truck sales and support
• Safe-T-Fresh ROI Rewards Program
Product Development
PROCESSES & TESTING
We understand that products will suffer abuse from use, during transport, in the yard and by exposure to natural elements. Since 1978, when Satellite first manufactured a polyethylene restroom, Satellite has tried many forms of plastic manufacturing and product testing. The result is an extensive understanding of the limits manufacturing processes and raw materials may have on the life expectancy or performance of a product. Satellite has a tradition of improving the process or materials in order to achieve high quality, which customers expect from Satellite.
Listed below are the various processes we use to manufacture portable restrooms and related products as well as the battery of tests used to ensure durability, safety and long life.
Customer
SUPPORT & TRAINING
Satellite support is local, provided by highly experienced, regional Area Managers and backed by a team of knowledgeable customer service representatives. All Area Managers are past owners of a portable restroom company or have served as a manager of a large portable restroom operation. This tradition of hiring individuals with hands-on experience has taught us the best practices used by many successful operations which we incorporate into our training and lead to the development of new product and product improvements.
Each year Satellite offers training sessions at the PSAI convention and the Pumper Show for a very reasonable fee. This training covers topics such as route planning, general truck maintenance, using deodorizers properly, selling and how to market your business. This is information gathered over 50+ years Satellite has been in business. It has proven results and is highly informative. This is what you can expect to learn from this training session:
• Boost marketing and sales of your portable restroom services
• Improve day-to-day operations through step-by-step methods
• Learn how to measure productivity and profits
• Develop or enhance employee training programs
